If your flight is delayed, you may be entitled to compensation depending on the distance of the flight.



A delayed flight is the most common problem among airlines.
A recent European Union court ruled that, like the cases of cancelled flights and overbooking, passengers on flights that have arrived at their destination with a delay equal to or greater than three hours are entitled:

  • To a refund in the amount of the price of the ticket and alternative boarding on another flight under comparable transport
  • To compensation which varies depending on the route:
    a) EUR 250 for all flights of 1,500 kilometres or less;
    b) EUR 400 for all intra-Community flights of more than 1500 kilometres, and for all other flights between 1,500 and 3,500 kilometres
    c) EUR 600 for all flights not falling under a) or b).
  • meals and refreshments in a reasonable relation to the waiting time;
  • In addition, passengers shall be offered free of charge two telephone calls, telex or fax messages, or e-mails.

There are only two cases in which passengers will not be given the above mentioned compensation:
1. If the carrier can prove that the cancellation was caused by extraordinary circumstances which could not have been avoided even if they have taken all appropriate measures (e.g. weather events and air strike ...);
2. If the airline company warned the traveller within the period set out in the regulations;

Flycare allows you to get free and fair reimbursement for the cancelled flight.
There are not fees.

Send your claim to Flycare.eu




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Flycare.eu will assess whether you are entitled to compensation.




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Book the nearest hotel


Due to the delay of your departure flight your next flight is at least a day waits and you need one or more nights!!
According to European regulations you are entitled, in addition to the compensation provided above, also:
1. Hotel accommodation
2. Transportation from the airport to the closest place of accommodation


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