The first thing to do when you realize that you have lost your luggage is to fill in the form called P.I.R.- Property Irrregularity Report at the Lost and Found office at the airport. According to the situation the procedure to follow is different.
If they find your luggage within 21 days is possible to have the refund for the delayed delivery of the luggage to the passenger. In addition, as the delivery after 21 days is considered a disadvantage to the passenger is possible to ask for the refund of the expenses that the travel has implemented to buy all the needed things during that period of time. For this is really recommended to keep all the receipts.
If they are not able to find your luggage within 21 days it will be considered as a matter of fact lost. In this case the refund will be higher.
It is recommended to keep all the receipts of the expenses implemented during that period of time as well. It is better to fill in the refund request before the end of the 21 days period of time.If you are lucky and you receive your luggage back but something has been damaged you can ask for a refund. The most important thing to do so is to fill in the form within 7 days from the delivery of your luggage.
To sum up, the first thing you have to do when you realize that you have lost your luggage is to go to the Lost and Found office of the airport and fill in the P.I.R. form. While you are waiting for a response you should keep all the receipts of the expenses you have implemented during the wait period. Remember to check all the items inside your luggage when you have it back so that you can ask for an extra refund in case there is something damaged.
Flycare is happy to help all the passengers that experience this kind of problem while travelling by plane. For lost luggage and delayed flghts you can contact Fycare.
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